It may pay to check your supermarket receipt after you’ve done your weekly grocery shop. It’s scan-dalous!
A recent study looking at the error rate of scanners reveals one in every 25 items is scanned incorrectly at New Zealand supermarkets.
Auckland University of Technology business academic Dr Paul Pickering told the New Zealand Herald he expected the study to reveal an error rate of at least four per cent. Dr Pickering says less than half of shoppers check their bills for errors and are unaware they may be overcharged.
“I think it should be of real concern to consumers. If you translate it into monetary terms, it has to be in the millions of dollars,” he says.
“Consumers in New Zealand are not making enough noise about it yet.”